Policies
Community Bliss CIC policies
These policies explain how Community Bliss CIC provides support, mentoring, wellbeing resources and online store services for foster carers, care-experienced young people and care leavers.
Effective date: 6 November 2026
Please read these policies before using the website, purchasing from the store or taking part in any support activity. These policies are general information and do not replace professional legal, medical or emergency advice.
Terms of Service
By using this website, joining a group, taking part in support, or buying from the store, you agree to use the site lawfully and respectfully.
Our resources are for information and encouragement. They are not medical, legal, therapeutic or emergency services. Keep your account details secure, provide accurate information, and do not misuse the website or harm another person.
We may change, pause or withdraw content, groups, plans or support activities. Community Bliss CIC owns or is licensed to use the website content and materials. Nothing in these terms removes rights that cannot legally be excluded.
Privacy Policy
Community Bliss CIC collects and uses information needed to run the website, provide support, manage groups or plans, process store orders, respond to enquiries, improve services and meet legal duties.
This may include contact details, account information, order and payment-related information, messages, preferences and information you choose to share about your support needs. Share only what is needed. We do not sell personal information.
We use appropriate service providers for hosting, payments, delivery, accounts and communications. We keep information only as long as needed for legal, safeguarding, dispute and record-keeping duties. Contact us through the Contact page to ask about your information.
Safeguarding Policy
Community Bliss CIC is committed to a respectful, inclusive and safer environment for foster carers, care-experienced young people and care leavers.
We do not tolerate abuse, neglect, exploitation, harassment, discrimination, intimidation or inappropriate contact. We may limit access, pause activities or report concerns to an appropriate safeguarding service where necessary.
If someone is in immediate danger, contact emergency services. For a non-emergency concern, use the Contact page and explain that it is a safeguarding concern. Share facts and do not investigate the concern yourself.
We will handle concerns sensitively and share information only where needed to protect someone, provide support or meet a legal duty.